Shipping conditions

1. Shipping countries

• We are currently delivering to:
• 🇩🇪 Germany
• 🇦🇹 Austria
• 🇨🇭 Switzerland
• (Other countries available upon request)

2. Shipping costs & delivery times

Shipping costs depend on the type and quantity of your order.

📦 Small parts & standard packages

🔋 Battery modules & large inverters

🌞 Solar panels (shipping via freight forwarder)

🛠 Pallet shipping & assembly sets

3. Shipping & Delivery

• Large and heavy products (eg solar modules, storage systems) are shipped via  insured  freight forwarding including a tracking number  .
• The shipping company will contact you by phone to arrange a delivery date.
• Please ensure that delivery is made to an  address accessible by truck  .
• Express shipping is  only available for Germany  and reduces the delivery time by approximately 2-3 working days (where possible).

4.Shipment tracking & shipping notification

• Once your order has been shipped, you will receive a  tracking number  from us  via email.
• Smaller shipments/packages are sent via  DHL, DPD or UPS  .
• Goods shipped by freight forwarder will receive a separate notification via a phone call from the freight forwarder to arrange a delivery date.

5. Local pickup

You can also pick up your order directly from us by prior arrangement. To do so, select the „Self-collection“ option at checkout (if displayed)   and contact us to arrange a time.

6. Transport damage & complaints

Please inspect the goods  upon delivery  and document any damage with photos.

If you notice any damage:

1. Sign the delivery with  reservations  and have the damage noted.
2. Please contact us within  24 hours  with photos and a brief description.
3. We will find a solution as quickly as possible.

7. Questions & Contact

📩  Email: info@wobasolar.com

📞  Telephone: +49 163 1224772‬